Cleaning
Use only the microfiber cloth and lens spray supplied. Avoid alcohol and household glass cleaners.
— Ownership
Designed to last.
Backed with confidence.
Every pair of Eyegis glasses is engineered with premium materials and backed by a comprehensive warranty and comfort guarantee.
2-Year Warranty60-Day Comfort GuaranteeIndividually Inspected
01 — Our Promise
Confidence begins
before your first wear.
Every Eyegis frame is covered by a 2-Year Manufacturing Warranty and our exclusive 60-Day Comfort Guarantee — a commitment to the object you wear every day.
2 yr
Manufacturing Warranty
60 d
Comfort Guarantee
02 — 2-Year Warranty
What's covered.
Two years of coverage from the date of purchase against defects in materials and workmanship — verified with proof of purchase from Amazon or an authorized retailer.
Manufacturing defects
Any defect arising from our production process.
Frame construction
Structural integrity of the frame body.
Hinges
Titanium hinge assembly and screw fittings.
Material defects
TR90, β-titanium and acetate irregularities.
Lens manufacturing
Coating adhesion and optical clarity defects.
Craftsmanship
Assembly, alignment and finishing issues.
03 — Outside the Warranty
Wear is part of the story.
A few situations sit outside our warranty. Our care team is happy to help with replacement parts or paid repairs for any of the following.
Accidental damage
Drops
Crushing
Normal scratches
Improper cleaning
Heat exposure
Unauthorized modifications
04 — 60-Day Comfort Guarantee
Comfort should never
be a gamble.
If you don't experience the visual comfort you expect from Eyegis, our team will work directly with you to find the best solution — whether that's a fit adjustment, a different collection, or a full resolution through Amazon.
A customer satisfaction commitment. Not a medical guarantee.
05 — Quality Control
Five checkpoints.
Every single pair.
Before an Eyegis frame is boxed, it passes through a five-stage inspection process — each stage signed off by a real person, not a scanner.
Lens Inspection
Step 01Optical clarity, coating uniformity, blue-light filtration verified.
Frame Inspection
Step 02Material integrity, weight tolerance, finish quality.
Assembly Verification
Step 03Hinge torque, alignment, screw seating.
Comfort Inspection
Step 04Weight balance, nose-pad geometry, temple curvature.
Final Quality Approval
Step 05Individually signed off before packaging.
06 — Care Guide
Small rituals.
A frame that lasts.
Storage
Return your Eyegis to its hardshell case whenever they're not on your face.
Travel
Never leave your frames in a hot car or in direct sunlight for long periods.
Daily use
Remove your glasses with both hands to protect hinge alignment.
Headset compatibility
Slim TR90 temples designed to sit comfortably under most gaming and audio headsets.
07 — Need Help
A team, not a form.
Real people, responding within one business day. Choose the channel that suits you.
Buy with
confidence.
Every pair is protected by our 2-Year Warranty and 60-Day Comfort Guarantee.
Engineered to Protect
Selective blue-light filtering
True Colors
No yellow tint
Designed to Wear
Timeless style, every day
Lab-Verified
ANSI · EN ISO · AS/NZS
ANSI · EN ISO · AS/NZS
Certified · ANSI · EN ISO · AS/NZS