— Customer Care
We're here
to help.
Whether you have questions about our products, technology, warranty or your Amazon order, our team is ready to assist you.
01 — How can we help
Choose the door
that fits your question.
02 — Write to Us
A message,
answered by
a real person.
Expect a reply within one business day, from a member of our care team — never an automated system.
Care
care@eyegis.com
Partnerships
partners@eyegis.com
03 — Customer Support
Support for every
part of ownership.
- Product Questions
- Order Assistance
- Warranty
- Returns
- Lens Information
- Business Inquiries
04 — Official Amazon Store
Need immediate assistance with your order?
Orders are securely processed through our official Amazon Store. Track shipments, request returns and manage refunds directly from your Amazon account.
05 — Follow Eyegis
Meet the brand,
wherever you are.
06 — Business Hours
When our team
is at the desk.
Times shown in Central European Time (CET). Our international team covers extended hours across time zones.
Monday – Friday
09:00 – 19:00 CET
Saturday
10:00 – 16:00 CET
Sunday
By email — care@eyegis.com
07 — Global Support
Support that
speaks globally.
Active support across three continents today, expanding to Asia, Oceania and the Middle East next.
North America
Europe
South America
Asia · Soon
Oceania · Soon
Middle East · Soon
08 — Common Questions
Jump straight
to an answer.
Let's make your
digital life more comfortable.
Engineered to Protect
Selective blue-light filtering
True Colors
No yellow tint
Designed to Wear
Timeless style, every day
Lab-Verified
ANSI · EN ISO · AS/NZS
ANSI · EN ISO · AS/NZS
Certified · ANSI · EN ISO · AS/NZS